Hi, I'm Jordan.
I am a product designer who specializes in digital product design in civic tech.
During my four years with NextRequest, I've worked on a number of projects and initiatives that encompass all aspects of the design process. Most recently I helped create and launch the Risk Module. This new product uses machine learning to proactively scan an agency's documents in order to identify potential risk factors before releasing to the public.
I have also led research, design, and execution for a new feature module called RapidReview; a workflow tool that helps government agencies better manage, process, redact, organize, and publish email documents to the public.These two new product offerings have resulted in over 50% account adoption across our customer base, significantly increased our ARR, and helped decrease the time it takes to deliver public information faster and securely.
In addition to designing new features and products, I also instituted foundational work and buy-in for creating a NextRequest design system, including generating design principles through internal workshops, overhauling foundational brand attributes (including color, type, spacing, etc.), and creating workflows for collaborating with engineers in building a component library. Like all design systems, this is an ongoing work in progress.
Before my time at NextRequest, I previously led product design at the Engagement Lab at Emerson College. During that time I shipped and supported four digital educational games, two Unity games made in collaboration with The World Bank (Risk Horizon and Unlocking Health), and two experimental web-app multiplayer games (Emerging Citizens and @Stake). Other initiatives and projects include the Public Engagement Roadmap (a web based toolkit that helps local government engage with its citizens), Boston Civic Media, web portal which allows college students to cross register for classes across universities, and Databasic (a suite of easy-to-use web tools for beginners that introduce concepts of working with data).
I'm passionate about backpacking, motorcycling, plant based living, and design! I also love videogames ;).
